Showing posts with label Mobile. Show all posts
Showing posts with label Mobile. Show all posts

Saturday, 5 May 2012

Mobile apps and technology change the way consumers look at cash - Chicago Tribune

If cash is still king, the dethronement has begun.

Tech companies from heavyweights like PayPal to scrappy young startups are tripping over themselves to help you pay bills, transfer funds and manage your investments using websites or mobile apps, with nary a soiled, crumpled dollar bill in sight.

"We are changing the way people think about money," says French-born entrepreneur Marc Rochman. His startup for paying online with gift cards, Openbucks, was one of dozens that presented their latest tech tools at the recent Future of Money & Technology Summit in San Francisco. "You can't squeeze a $20 bill through your smartphone screen, so we digitize it for you."

Mobile payment is a huge business that's about to get even bigger. By this time next year, according to a Juniper Research study, the combined market for all types of mobile payments could reach more than $600 billion worldwide, which would make it twice as large as it was a year ago. That's an awful lot of clicks-to-pay.

Here are three companies that shared their products at the summit:

Want to shop online but hate the idea of getting a credit card billï»? three weeks later? Don't even have a credit card in the first place? Or for privacy reasons, you don't want your purchase to show up on a statement? Openbucks may be your solution.

Rochman calls his 2-year-old Mountain View startupï»? "The Gift Card Payment Network."

"We're like the Visa of the

prepaid market," says Rochman, originally from the city of Lille in northern France. "Like Visa, we connect retailers, including Subway and CVS, with online merchants."

Here's how it works: You buy a prepaid card worth, say $20, when you're having lunch at Subway. When you're ready to pay later for something online at a participating site, including games, you click "Pay with Gift Card" and enter the code on the back. Because it's so simple, says Rochman, it's lightning fast. "You can complete your transaction in five seconds or less.

"It's great for teens who might not have credit cards, or people who want to stay confidential and not spread their credit card information all over the Internet, or people who are concerned about online safety."

Rochman says cards for the VC-funded Openbucks network are available at more than 50,000 stores in the U.S. and Canada and can be spent at thousands of online sites, all listed on the Openbucks website. Retailers are happy, he says, because more than half of the people who buy or reload their gift cards end up making an additional purchase. And he says merchants, who pay a small fee to Openbucks each time a card is redeemed, get an inflow of first-time customers.

Leo Rocco, the fast-talking pitchman behind Gopago, says his payment app is "re-imagining the way consumers and brick-and-mortar businesses use smartphones for mobile commerce." A 34-year-old New Yorker with a mechanical engineering degree, Rocco first got interested in mobile payments one day in 2007 when he went to grab beers at a Giants game just as Barry Bonds stepped up to home plate.

"I was waiting 10 minutes in the concession line and missed his home run," he says. There had to be some way to speed up the process and avoid waiting in a queue, he thought, by using a cellphone to order in advance. Two years later, he started Gopago, now a free download on iPhone, Android and BlackBerry devices. Recently, after an investment by JPMorgan Chase, Rocco says, things took off. "In the past two months, we've signed up 550 merchants in San Francisco alone."

It's easy: Fire up the app, choose a nearby participating merchant, peruse the menu, choose your selection (medium pizza with olives and sausage, a Coke, and a small salad, for example), click to add a gratuity of 15, 18 or 20 percent, then place your order using the credit card you'd previously entered into your profile. A message comes back from the pizzeria, telling you exactly when you can pick up the order.

The transaction moves like a hot knife through butter, with only five or six quick clicks from start to finish. Rocco says the app "gives you, the consumer, VIP service and you own the ordering and payment steps, not some guy running your credit card in the backroom. You're basically getting into a virtual queue, so you can order something at Starbucks as you're walking down the street, then walk right pass the line and your order's waiting for you."

Like other mobile-payment apps, Gopago reduces "friction" in the ordering process. "No more need to use the telephone to order ahead," Rocco says. "Gopago lets you use your smartphone to communicate and in the process, to optimize people's time and make the ordering process more efficient."

Clover is another free app trying to provide iPhone and Android users with that cashless, ï»?lickety-split commercial experience. Billing itself as "the one-tap payment app," Clover promises to "take the pain out of payment."

CEO Bryan Lamkin uses the word "frictionless" a lot, too. The former Adobe (ADBE) executive is all about speed, starting the moment you first get wind of Clover. "It's built to download fast," he says. "Within 60 seconds, you're up and running."

The cool thing about Clover is its ability to send and receive digitized payments to and from other people. It's all smooth as silk: You deposit, say, $25, from a credit card into your Clover account. On a clean and simple home screen, you tap "Pay $" and enter a friend's name, phone number or email address. Enter an amount and short explanation and click Pay. The recipient gets a text or email. They click the URL and if they've downloaded the Clover app, the payment pops into their account.


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Tuesday, 24 April 2012

UBM TechWeb's Mobile Connect Announces Keynote Speaker & Conference Highlights - MarketWatch (press release)

SAN FRANCISCO, April 20, 2012 /PRNewswire via COMTEX/ -- Mobile Connect, produced by UBM TechWeb, announces Art King, the Global Infrastructure Architecture Lead for Nike, Inc., will take the keynote stage to discuss Nike, Inc.'s journey to mobility and how enterprise customers' devices are taken into consideration and being leveraged as a new platform for business. Mobile Connect, the defining event for the enterprise mobility market, will take place June 18-20, 2012 at the Hynes Convention Center in Boston. For more information visit: http://www.mobileconnectevent.com .

"We're excited to welcome Nike, Inc. to the main stage at Mobile Connect to discuss the future of mobility and present a real-world example of a successful enterprise mobility strategy," said Paige Finkelman, General Manager, Mobile Connect. "As the conference line-up continues to grow, we look forward to bringing together thought leaders in the industry that provide insight into IT's strategic shift to mobile, as well as learning how forward-thinking companies are unlocking the competitive advantage and opportunity the mobile platform provides."

In addition to hearing from Nike, Inc. on the keynote stage, Mobile Connect will feature first-time deep dive workshops focused on the practical considerations for accelerating a mobile business strategy and the key technology considerations in a social/cloud era. The Business is Mobile workshop offers a business level viewpoint to understand the processes, challenges and opportunities in managing mobile networks, devices and users. The Mobilizing the Enterprise workshop provides a comprehensive look at the technology of next-generation enterprise information systems and a review of all issues that belong on any enterprise's IT checklist today.

"I'm thrilled to be involved with Mobile Connect," said Craig Mathias, Principal, Farpoint Group and Mobile Connect Conference Co-Chair. "This event has assembled an impressive lineup of experts in enterprise mobility, and the conference tracks will both educate and stir debate around mobile innovations, exploring how to harness the power of mobility to drive business value."

Mobile Connect also announces a new partnership with Year Up, an organization working to provide urban young adults with the skills, experience and support that will empower them to reach their potential through professional careers and higher education. As part of this partnership, Year Up will participate in a panel session on Wednesday, June 20 to discuss Generation Y's perspective on new technology in business and what they want from their future employers. As a three day conference, Mobile Connect will explore topics such as: Mobile Platforms, Tablets, App Development, Enterprise App Stores, CoIT, Analytics, Voice Input, Video, Mobile Management, Location-Based Services, Mobilizing Business Processes, Mobile Networking (WAN and WiFi), Bring Your Own Device, and Security and Governance.

Mobile Connect is co-located with the Enterprise 2.0 Conference and will feature a comprehensive conference and expo highlighting how attendees can leverage mobile as the new platform for business. SAP is a gold sponsor of the event. Follow Mobile Connect on Twitter @mobileconnect or become a fan of Mobile Connect on Facebook.

About Mobile ConnectMobile Connect, produced by UBM TechWeb, is the defining event for the enterprise mobility market. Co-located with the Enterprise 2.0 Conference, Mobile Connect explores the latest developments in mobile platforms, devices, management and applications, plus the key technology issues organizations face today. Mobile Connect brings together enterprise mobility thought leaders to discover how companies can leverage mobile as the new platform for business, addressing the strategic direction that will define enterprise IT for the next decade, and providing organizations with unprecedented business value. For more information on Mobile Connect, visit: www.mobileconnectevent.com .

About UBM TechWebUBM TechWeb, the global leader in technology media and professional information, enables people and organizations to harness the transformative power of technology. Through its three core businesses - media solutions, marketing services and paid content - UBM TechWeb produces the most respected and consumed brands and media applications in the technology market. More than 14.5 million business and technology professionals (CIOs and IT managers, Web & Digital professionals, Software Developers, Government decision makers, and Telecom providers) actively engage in UBM TechWeb's communities and information resources monthly. UBM TechWeb brands includes: global face-to-face events such as Interop, Cloud Connect, Black Hat and Enterprise Connect; award-winning online resources such as InformationWeek, Light Reading, and Network Computing; and market-leading magazines InformationWeek, Wall Street & Technology, and Advanced Trading. UBM TechWeb is a UBM company, a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.

SOURCE UBM TechWeb

Copyright (C) 2012 PR Newswire. All rights reserved

Comtex

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Monday, 23 April 2012

Mobile Technology May Help You Quit Smoking: Research - Mobile & Apps

Researchers at Penn State and the University of Pittsburgh have illustrated how mobile technology can support health research and maybe even help people quit smoking.

In a six-week nicotine addiction study, published online in the journal Prevention Science, researchers used smartphones to evaluate cigarette addiction, tracking the participants in their natural environments.

SmokeFreeTXt (Photo: smokefree.gov) - SmokeFreeTXt

Researchers at Penn State and the University of Pittsburgh have illustrated how mobile technology can support health research and maybe even help people quit smoking.

In a six-week nicotine addiction study, published online in the journal Prevention Science, researchers used smartphones to evaluate cigarette addiction, tracking the participants in their natural environments.

The researchers used mobile technology to collect data five times a day, at random intervals. The mobile devices prompted participants to answer questions regarding their current emotional state, their urge to smoke, or if they were smoking at the time. The ability to collect data via mobile technology, combined with a new statistical model to interpret the data collected, allowed researchers to look at how baseline nicotine dependence and negative emotional states influenced participants' urge to smoke during their smoking cessation process.

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The study "demonstrates the potential for technology to help us figure out the processes involved in withdrawal," explained Stephanie Lanza, scientific director of The Methodology Center at Penn State and a lead author on the study.

During the six-week study, researchers tracked 304 long-term smokers, who smoked at least one pack a day on average, in their attempt to quit smoking. New software allowed scientists to look at several variables that fluctuated over time, based on the participants' responses when prompted to rate their urge to smoke or their emotional state. "Without software like this, we would have no idea how to look at this data," added Lanza.

According to Lanza, the process of nicotine addiction and withdrawal is a complex mixture of biological, social and psychological factors, and the study's findings reflect how tough it is to break nicotine addiction.

Out of the 304 participants, 40 quit smoking only for the first 24 hours, 207 participants remained relatively tobacco-free during the two weeks after quitting, while 57 participants were not able to quit even for 24 hours. Smokers who relapsed but smoked less than five cigarettes per day were considered successful quitters.

"Our hope is that this kind of software paired up with data gathered through mobile devices will give tobacco researchers new information on how to create interventions that are personally tailored, since everyone's withdrawal is different," said Lanza, noting that such mobile technology methods could be used to study other types of addiction as well. "The bright spot to me is that research is shifting to help us understand how to break this addiction."

While this study funded by the National Institute on Drug Abuse used mobile technology only to analyze addiction, other efforts use phone messaging to actually help people quit smoking. The U.S. Government, for instance, offers apps such as QuitNowTxt and SmokeFreeTXt to help smokers resist nicotine cravings, and several private companies offer a range of similar apps.

Such services send motivational messages to smokers, encouraging them to fight the urge to smoke, and round-the-clock support is available for people on the verge of relapse. In the future, researchers could follow these examples and add supportive texts to their study, rather than just asking participants to rate their moods and urges to smoke. Nonetheless, this study still marks an important milestone in how mobile technology can support health research.

(reported by Alexandra Burlacu, edited by Dave Clark)


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Mobile technology may help curb nicotine addiction, new study shows - Chicago Tribune

Quitting smoking is an inside job, but mobile technology may help, say researchers at Penn State and the University of Pittsburgh, who recently published a nicotine-addiction study.

Their findings, which used mobile technology and new software to track smokers as they tried to quit, offered insights into why some tobacco smokers quit the habit on the first try while others have to quit repeatedly, or never succeed.

The study, published this month in Prevention Science, "demonstrates the potential for technology to help us figure out the processes involved in withdrawal," said Stephanie Lanza, scientific director of The Methodology Center at Penn State and a lead author on the study.

Researchers tracked 304 participants, all of whom were all long-time smokers and consumed at least a pack a day on average. During the six-week study, subjects used handheld computers and smart phones to reply to surveys sent to them randomly five times a day. They answered questions about their emotional state, urge to smoke and whether they were smoking.

New software helped scientists analyze several variables that fluctuated over time, such as intensity of urge and emotional state. "Without software like this, we would have no idea how to look at these data," said Lanza.

The results of the study, which was funded by the National Institute on Drug Abuse, mirror how tough nicotine addiction is to break, said Lanza, who describes the process of nicotine withdrawal and addiction as a complex stew of biological, social and psychological factors.

One finding was that those smokers who relapsed quickly did not have their cravings drop the way they did in the group that was successful, she said. In the successful group, she said, cravings dropped by half in the first two weeks.

"Our hope is that this kind of software paired with data gathered through mobile devices will give tobacco researchers new information on how to create interventions that are personally tailored, since everyone's withdrawal is different," said Lanza, adding that the technology methods could be used to study other addictions.

"The bright spot to me is that research is shifting to help us understand how to break this addiction," said Lanza.

mjameson@tribune.com or 407-420-5158


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Velti and Ford Team Up to Win 2012 Mobile Merit Award of Excellence - MarketWatch (press release)

Apr 20, 2012 (BUSINESS WIRE) -- What: Today, leading global provider of mobile marketing and advertising technology and solutions, Velti, and Ford Motor Company announced that their joint December 2011 campaign was named the 2012 Mobile Merit Award winner for the Best Brand or Agency in Mobile Marketing. The Mobile Merit Awards recognize companies, individuals and technologies that have shaped the way in which the world communicates. They note the excellence achieved in the global mobile industry. Why: With more and more consumers engaging with the majority of their content on the go, Ford Motor Company saw an opportunity to better engage with their current and potential customers where it's most convenient for them: on their mobile devices. According to an eMarketer study, in 2011 average time spent with mobile per day represents 10%; meanwhile, mobile had less than 1% of total ad spend. Given Velti's world leading technology platform, Ford selected Velti as their strategic technology partner for its highly-targeted, interactive and measurable mobile campaign. Campaign: In December of 2011, Velti engaged with Ford to develop an innovative way to create awareness towards Ford on mobile. Velti leveraged the mGage platform to develop a mobile presence that enables consumers to access and engage with information across all devices, including smartphones and feature phones. Some features include: - Easily discover information for all Ford vehicles - GPS enabled to search for dealers and their inventory based on current location - Request a local quote and drive in store customers - Register to get updates and information on future vehicle releases - Enhanced 360 degree vehicle views - Social sharing elements to promote earned badges and content Assets: Velti's CMO Krishna Subramanian (based in San Francisco) and Ford Motor Company's Digital Marketing Manager Trisha Habucke (based in Detroit) are available for interviews Ford's xHTML site: m.ford.com/index; Ford's HTML5 site: m.ford.com/smartphone Velti, CMO, Krishna Subramanian: "This award is a testament to all the hard work and creativity of our joint teams--we're thrilled to be given this honor. Our goal every day is to work with the best brands, to build the best products that drive consumer adoption and loyalty, and we truly accomplished that with this campaign. We were excited to begin the relationship with Ford last year, and we look forward to the great work to come."

Ford Motor Company, Digital Marketing Manager, Trisha Habucke: "We partnered with Velti to take our mobile vehicle shopping experience to the next level. Since launching our new mobile web optimized site, we have seen a nice increase in all key shopping indicators which reinforces our 'right content on the right device at the right time philosophy'."

SOURCE: Velti

Velti PR Contact: SutherlandGold for Velti Lisa Gonzales, 415-848 7169 Velti@SutherlandGold.com Copyright Business Wire 2012

Comtex

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Mobile Data Usage Exploding, Monetization Asleep at the Wheel - TechNewsWorld

Innovations in wireless technology have made mobile Internet capabilities common and popular features on numerous portable consumer devices, including laptops, smartphones, tablets, netbooks and e-book readers.

Data usage has increased dramatically as a result of more devices and consumer use of bandwidth-intensive services and applications. Allot Communications, a provider of network optimization solutions to global mobile operators, reported global mobile data bandwidth usage soared another 77 percent in the first half of 2011.

Part of the increase in data usage is attributed to the types of applications mobile Internet users employ. Mobile applications such as uploading pictures to social networking sites, streaming radio applications like Pandora, and streaming video content like TV shows and movies all have heavy data requirements.

U.S. broadband households are starting to integrate these activities into the monthly routines. The percentages who regularly view video on their mobile phones and tablets increased both in number and frequency.

The phenomenal growth in data traffic is in sharp contrast to mobile data revenues for mobile operators. The combined data revenues for mobile data from the top-three mobile operators in the U.S. registered 9 percent growth from 4Q 2010 to 2Q 2011.

The era in which voice was the revenue driver for operators has been over since the dawn of mobile 3G technology.

As bandwidth demands and smartphone ownership (now over 50 percent of all U.S. broadband households) continue to increase, carriers must find the right path to monetize their data services.

Mobile branded data services, also termed "mobile value-added services" (VAS), are premium mobile services that are not covered in voice or SMS/Internet data plans. Examples:

Mobile entertainment, including music, video, games, and e-booksLocation-based services (LBS), such as digital maps, point-to-point driving directions, and real-time traffic alertsVideo communication and real-time video conferencing, which includes AT&T's (NYSE: T) Video Share serviceMobile cloud services

These types of services generated estimated revenues of US$14.5 billion for mobile operators worldwide in 2011. As a percentage of data ARPU (average revenue per unit), however, they collectively accounted for less than 10 percent in North America, and even lower portions in other parts of the world.

Today, operators' revenues increasingly come from mobile data plans packaged as services, but this growth engine will run out of steam in 2014-2015 when adoption becomes saturated in developed markets. Operators will find it challenging to increase data plan prices purely by offering bigger and faster data packages.

Mobile branded services represent great revenue and strategic opportunities for operators.

Deployments of these services are still in the early stages, and there have been some early successes, including SK Telecom's Cyworld (a social network/gaming service) and China Mobile's Mobile Paper (mobile newspaper delivery). In both instances, the operators invested in mobile data services early in their lifecycle, built a strong presence ahead of competition, and as a result benefited from use adoption accordingly.

However, in other cases, several operators have undermined the value of their services by folding them into mobile Internet data plans in response to near-term competitive threats from peer operators. Such actions will make it more difficult to compete in the long term against larger threats, such as OTT providers.

Consumers will pay for services that offer great mobile experiences.

These premium services will resemble the consumer experience on fixed broadband Internet today but will be more personal and convenient to use due to the advantage of mobility. They will rely on a fast and efficient mobile data network but are monetized based on consumers' value perception, not by bits and bytes used. As a result, mobile operators must find means to offer these services and monetize them effectively, detached from the monthly billing cycle.

To do so, mobile operators must innovate revenue models and forge smart partnerships.

They must invest in areas where threats are most fundamental. Some of the operators in Asia and Europe have started to invest in resources so that they will obtain content rights or create their own service platforms early in a service category's lifecycle. These strategic investments will pay off as consumer usage patterns change.

Operators need to examine service platforms in areas such as multiscreen entertainment, HD video communications, mobile commerce, and advertising. If necessary, create a new business unit to manage emerging growth areas and treat it like an independent profit/loss center so that it can compete directly with over-the-top players.

To compete in distribution of services, operators must speed up the adoption of Web/hybrid app stores. The next battle for distribution control will take place in the app industry, so operators need to settle cross-platform app development differences in order to rally developers and improve time-to-market for new apps.

At the same time, operators need to open up their networks and provide more network APIs free of charge to third-party developers. This move will drive innovation.

To court application developers, operators must have strong development and publishing platforms. To meet this need, they can partner with or acquire leading app development platform providers such as Appcelerator, JQuery Mobile, and appMobi. With these connections, operators could provide better support and faster time-to-market benefits to application developers.

Finally, operators must fine-tune data plan pricing without devaluing their branded data services. Doing so requires they change the basis of consumers' value perception from bandwidth usage to service brand. A service branded as a mobile experience that meets subscribers' needs will help them justify spending and reduce their price resistance.

Despite global operators experiencing healthy mobile data revenue growth and ARPU expansion over the last 12 months, over-the-top players have made aggressive inroads in this market through their mobile apps and mobile Internet-based services, threatening operators' long-term competitive positions.

In many instances, operators are already a step behind the competition. Apple's (Nasdaq: AAPL) FaceTime spurred interest in mobile video-calling features -- but many operators have banned use of FaceTime over 3G because they do not want a free bandwidth-hogging application connecting to their network. Apple's iCloud and Amazon's (Nasdaq: AMZN) Cloud Drive are both high-profile offerings that could reduce users' reliance on operators' cloud offerings.

In order to thrive in what Orange terms as a "co-petitive" environment, operators must act quickly, partner smartly, and build a sustainable business based not on commoditized bits and bytes but on unique mobile experiences consumers will truly enjoy.

Harry Wang is director of research at Parks Associates. Jennifer Kent is a research analyst at Parks.

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